At Art House Apartments, protecting your personal information is our top priority. This privacy policy explains how we collect, use, and store your data when you book with us or interact with our website and services.
We will:
- Collect only information relevant to your booking
- Hold your personal data securely
- Share or use your data only with your consent
1. Personal Information We Collect
We may collect personal information from you through several channels. For example:
- Online booking forms on our website
- Phone bookings or inquiries
- Email or written correspondence
- Social media interactions
- Third-party agencies or booking platforms
All personal data and correspondence are stored securely in accordance with GDPR standards.
Furthermore, we ensure that only the information necessary for your booking is collected, minimizing unnecessary data storage.
2. How We Use Your Personal Data
We use your information only to manage your bookings and enhance your experience. Specifically:
- Confirm your reservation
- Send booking-related updates
- Notify you of changes or issues with your booking
- Follow up to ensure your stay meets expectations
Moreover, we do not sell or share your data with third parties without your consent.
Please note: Our website may link to partner or affiliate sites. These sites have their own privacy policies, and we are not responsible for their data practices.
3. Third-Party and Agency Websites
If you book through a third-party agency or partner site, be aware that:
- They have their own privacy and payment policies
- Consequently, Art House Apartments is not liable for how they manage your data
In addition, we encourage you to review their policies before providing personal information.
4. Competitions and Promotions
From time to time, we may run competitions on our website, social media, or newsletters.
- For example: We may collect your name, email, and postal address for entry purposes
- Additionally, this information is used only for the competition and deleted afterward
5. Payment Processing
All payments and security deposits are handled through Super Control, our booking system.
- As a result, your transactions are secure
- Please note: Super Control has its own privacy policy
6. Social Media
When interacting with us on social media, please note:
- Your data is governed by the platform’s privacy policy
- Therefore, we do not accept liability for third-party sites or apps
7. Your Rights Under GDPR
You have the right to access your personal data that we hold.
- You may request a copy of your information
- Learn why it is held
- See who it has been shared with
Additionally, you can contact us directly to make a Right of Access request.